Cancellation requirements
At least 60 days before the agreed day of arrival of the guest(s), the hotel contract can by cancelled by the guest or the person who made the booking without a cancellation fee. The cancellation must be made in writing.
- Cancellation no later than 21 days before the day of arrival: 40% of the agreed total price;
- Cancellation no later than 15 days before the day of arrival: 60% of the agreed total price;
- Cancellation no later than 8 days before the day of arrival: 70% of the agreed total price;
- Cancellation of less than 8 days before the day of arrival: 80% of the agreed total price.
The cancellation must be made in writing and must be received by the hotel no later than the above named dates before the agreed day of arrival of the guest(s).
If the booked rooms could not be let out to another person, the guest or the person who made the booking is liable to pay 80% of the agreed total price.
The agreed price ist he price, which was agreed for accommodation, catering and possibly other services.
If all booked rooms/beds cannot be let to another person, the percentage of the agreed price relates only to the agreed price and not the booked rooms/beds.
Regulation in the case of early departure of the guest
In the case that the guest(s) departs early, he/she/they is/are liable to pay the price fort he actual stay, as well as 80% of the agreed price for the remaining services not used.